FAQs for App Usage

How does it work?
How Does InventoryHero Work? InventoryHero is an AI-powered tool designed to optimize inventory management for Shopify stores, particularly those with l...
Sun, 3 Dec, 2023 at 4:47 PM
How do I install the app?
Installing the app for the first time 1. Please install the app in the Shopify App Store. 2. Once installed, you must wait 1-12 hours for the app to...
Wed, 16 Dec, 2020 at 12:22 PM
Can I use it for only alerts and not discounting?
Absolutely! InventoryHero is designed with flexibility in mind to cater to diverse store management needs. If you prefer to use the app solely for receiving...
Sun, 3 Dec, 2023 at 4:52 PM
Can I Manually Do Price Adjustments During Automatic Discount Campaigns?
Yes, you can change the price of your products manually even after initiating an automatic discount campaign with InventoryHero. Our app is equipped with a ...
Sun, 3 Dec, 2023 at 6:26 PM
How often does the app sync with sales?
InventoryHero syncs with your orders in real-time. If a variant that hasn’t sold in X days lands in a tier 2 discount, then the variant starts to make sales...
Thu, 19 Nov, 2020 at 11:12 AM
How long does it take to install the app?
It can take 30 minutes to 12 hours to install the app and have it fully sync with your store’s products and orders database.
Thu, 19 Nov, 2020 at 11:12 AM
Does it work on the variant level or product level?
The rulesets work on a variant level. Meaning, if you sell Nike Jordan shoes and all the colour and size variants are selling well, except for the red varia...
Thu, 19 Nov, 2020 at 11:12 AM
What happens if the same product matches two different rulesets?
We have a ruleset priority function found in the ‘List all rulesets’ screen within the app. If a product/variant matches two rulesets, it will get the disco...
Thu, 19 Nov, 2020 at 11:13 AM
What Happens When I Apply a Discount to an Already Discounted Product?
When applying a new discount to an already discounted product in InventoryHero, be aware that the new discount is based on the current sale price. This can ...
Mon, 18 Dec, 2023 at 5:55 PM
How often do prices synce from Shopify?
Your prices, orders (last sale date) get synced immediately. There can be a 10-minute delay sometimes. If you are seeign a greater delay, please fill ...
Tue, 19 Dec, 2023 at 3:10 PM